Salesforce Artificial Intelligence
Consulting & Implementation Services
Salesforce Artificial Intelligence (AI), powered by Einstein, enables businesses to deliver smarter, faster, and more personalised customer experiences across sales, service, marketing, and commerce. Hajana Technologies helps businesses implement, customise, and optimise Salesforce AI solutions to drive productivity, automate processes, and improve customer engagement — all while maintaining enterprise-grade trust, security, and data governance.
System Readiness ReviewFeatured Clients
Get in Touch
Tell us about your Salesforce AI requirements, and our consultants will design a solution tailored to your business goals.
Salesforce
Artificial Intelligence
Salesforce AI delivers trusted, extensible intelligence embedded natively across the Salesforce platform. Using Einstein, businesses can leverage AI grounded in customer data to create predictive insights, generate content, and deploy conversational AI safely at scale.
Hajana Technologies ensures Salesforce AI is configured and deployed to maximise business value while maintaining compliance and trust.
Request a Consultation CallBroad Conversational AI
Bring conversational AI to any workflow, user, or department. Empower teams with natural language interactions that streamline complex tasks and enhance user engagement.
AI-Powered Decision Making
Enable AI-powered decision-making across Customer 360. Turn data into actionable intelligence to guide faster, smarter business choices in real-time.
Assistive AI Experiences
Create assistive AI experiences for employees and customers. Deploy intelligent assistants that provide recommendations, answer queries, and automate routine support.
Intelligent AI Agents
Deploy AI agents to resolve issues faster and work smarter. Automate repetitive processes and let AI handle tasks autonomously to boost efficiency.
Performance Metrics
Measurable impact with Salesforce Artificial Intelligence
Through predictive AI insights
Using AI-driven recommendations
With AI-powered service agents
Through personalised marketing AI
Using Salesforce Trust Layer
With data-driven intelligence
Process We Follow for
Our Consulting Services
From assessment to continuous optimization, we provide a structured path to Salesforce AI success.
Business & AI Readiness Assessment
Understand objectives, data maturity, and Salesforce environment.
We begin by evaluating your current landscape to determine AI readiness and identify the most strategic entry points for Salesforce AI adoption.
Hajana’s
Salesforce Services Expertise
We bring deep expertise to every aspect of the Salesforce AI ecosystem.
Salesforce Sales AI
Enable sellers to close deals faster using Einstein-powered insights. Generate AI-driven emails, summarise sales calls, surface actionable recommendations, and guide sales teams with real-time predictions in Sales Cloud.
Salesforce Service AI
Empower service teams with conversational AI, intelligent case routing, and assistive AI to resolve customer issues efficiently while delivering personalised support experiences.
Salesforce Marketing AI
Drive personalised marketing at scale using AI embedded in Marketing Cloud. Leverage predictive analytics and generative AI to optimise campaigns, messaging, and customer journeys.
Conversational AI & Agentforce
Design and deploy intelligent AI agents using Agentforce to support customers and employees across CRM workflows. Automate repetitive tasks and enable faster issue resolution.
Agent Builder, Prompt Builder & Model Builder
Extend Salesforce AI using native tools like Flows, Apex, APIs, and MuleSoft. Create, test, and govern AI actions and prompts through a unified Salesforce interface.
Trusted AI with Einstein Trust Layer
Hajana Technologies ensures secure AI adoption using Salesforce Einstein Trust Layer capabilities, including dynamic grounding, sensitive data masking, and ethical AI practices.
Your Success Starts with Hajana Technologies
As a Salesforce consulting partner, Hajana Technologies brings deep platform expertise and real-world AI implementation experience to help businesses realise measurable ROI from Salesforce Artificial Intelligence.
We focus on outcomes — not just technology. Partner with us to unlock the true potential of intelligent automation and trusted AI.
How We Maximize Salesforce Potential for You?
Align Salesforce AI with your business strategy
Customise AI solutions for industry-specific use cases
Integrate Salesforce AI with existing enterprise systems
Ensure trust, compliance, and scalability
Continuously optimise AI performance and adoption
Helpful Services
Want Help with Your Business Specific Salesforce AI Challenges?
Talk to our AI team today.
Still Have Doubts? Ask Us.
Intelligence built into CRM. We leverage Einstein and custom AI models to provide predictive insights, automated recommendations, and smarter decision-making.
Frequently Asked Questions
Common questions about Salesforce AI and how we help you succeed.
What is Salesforce Artificial Intelligence?
Salesforce Artificial Intelligence, powered by Einstein, delivers AI-driven predictions, generative content, and conversational experiences directly within Salesforce applications and workflows.
Is Salesforce Einstein generative AI?
Yes. Salesforce Einstein includes generative AI capabilities that create content, summaries, recommendations, and conversational responses grounded in CRM and Data Cloud data.
How does Salesforce AI ensure data security?
Salesforce AI uses the Einstein Trust Layer to protect sensitive data through grounding, masking, and governance while enabling responsible AI usage.
Can Salesforce AI be customised for my business?
Yes. Salesforce AI can be customised using Agent Builder, Prompt Builder, and Model Builder to meet specific business needs.